iThemes

2703 Ena Dr., 48917, Lansing, United States
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1.33
Based on 12 Reviews

5

0.00%

4

0.00%

3

0.00%

2

33.33%

1

66.67%
About iThemes

iThemes has been the leading source of WordPress security and backup solutions for good reason. With outstanding products that bring the latest security features to WordPress & amazing support, WordPress professionals have peace of mind knowing their digital assets are safe from malicious attackers.

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SoCal Jody
GB

Do not buy iThemes Restrict Content Pro Do not buy their products. Support is non-existent! And products do not operate correctly with Word Press website. You will be sorry . . .

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Sidney
GB

Gold Version - support needs significant improvement I purchased the gold version of itheme's backup plugin backupbuddy, generally the backup plugin does work, though you do have to tinker with some of the settings. Be aware though it can be very resource intensive on your site. As for their support, generally they try to deflect issues back to the customer. I recently opened an issue and as I was away for a few weeks, they had close this issue. So I have to again wast time opening another new request, which is that they removed functionality between releases and I had to spend the entire morning documenting where they removed functionality - rather than trusting the customer.

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Santiago
GB

Beware! Their Support Team is Negligent! I've had service with this company for less than 48 hours... And I had to deactivate their plug-in after I was booted off of my own WordPress dashboard. After submitting several support tickets (each regarding a different matter), a member of their support team (her name is Rebecca Diamond) consolidated all of the support tickets into one, and left all support requests unanswered. Would you want to do business with a company that treats their customers like this? I don't. I've disputed the charge with my credit card company.

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Rachna Thakur
GB

Really not happy with unfair price… Really not happy with unfair price charged from automatic renewal. According to website price should be $89 but when I checked my PayPal account it's £196 billing amount Really frustrated, Sent email for refund lets see what will happen, I will update my feedback soon

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Nothingimportant
PH

Useless Plugin Useless Plugin. Gives me a lot of headaches, and always lockout me out on my own website, even dough I configured it correctly. I give it a lot of chances but ended up the same, always lock me out. Avoid this plugin. It's a complete waste of time.

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