Rachna Thakur
GBReally not happy with unfair price… Really not happy with unfair price charged from automatic renewal. According to website price should be $89 but when I checked my PayPal account it's £196 billing amount Really frustrated, Sent email for refund lets see what will happen, I will update my feedback soon
Kim Raufort
DKa lot of bugs - and no refund i purchased the gold version of itheme's backup plugin backupbuddy, according to their website everything is easy to set up. - however this is not the case. i have almost 20 years of web development experience, and tried the backup plugin on 3 different wordpress sites, in all cases, there was alot of problems, and i had to contact the costumer service. i finally gave up, and found another plugin that worked out of the box. - ithemes refused to give me a refund...
Sam Curcuruto
AUI loaded itheme Security plugin on to… I loaded itheme Security plugin on to WordPress and it corrupted my website and lost all Data, would not recommend to use this plugin.
Santiago
GBBeware! Their Support Team is Negligent! I've had service with this company for less than 48 hours... And I had to deactivate their plug-in after I was booted off of my own WordPress dashboard. After submitting several support tickets (each regarding a different matter), a member of their support team (her name is Rebecca Diamond) consolidated all of the support tickets into one, and left all support requests unanswered. Would you want to do business with a company that treats their customers like this? I don't. I've disputed the charge with my credit card company.
Edward de Graaff
NLSupport team cannot help with problems… Support team cannot help with problems with creditcard. I now switch to All-in-one Security (AIOS) and this works perfect