BARACH/DAVID MARK
GBMason was very helpful and responsive… Mason was very helpful and responsive and determining which was the best product fit for us. it was a complex purchase decision and he was patient and gathering information information and very helpful in moving toward the best decision option. Highly recommend.
Samuel Morgan
GBI called into their hotline and did not… I called into their hotline and did not get an answer but I received a callback and an email not long after. The customer service rep who helped me was very nice and thorough.
Gideon Danziger
GBbought a robe for family mamber who… bought a robe for family mamber who passed away before it arrived. Tried to return it, still in original package and was told that you didnt accept returns since your supplier wouldnt honor it. Now. What kind of crap is that?
Zara French
GBI have had several calls with Mason at… I have had several calls with Mason at eSteamed Saunas. He has helped me track down information about the sauna I was thinking about buying. He even reached out to the manufacturer to get more details and went above and beyond to find what I needed.
Paige Chan
GBI purchased something but it turned out… I purchased something but it turned out to be unavailable. It is annoying that the site showed products that were out of stock. But I got emails and calls from the company to check on what I wanted to do - great customer service!