Average Hooked onto the trial plan to test out the software. Not too bad; customer service was very helpful, however speed wasn’t great even though I’m based in a built up area. Ended up going with Kobiton cloud which works much better.

They don't support changing setting on… They don't support changing setting on ios device ! App store is not working on ios device! And the message says " Access to the AppStore is restricted in BrowserStack Live." This is ridiculous ! and it's a big scam for taking 400 dollars !! to avoid at all costs I ended up by simulating using a virtual machine

Free trial is way too short Free trial is way too short – so I was forced to purchase it for $49 per month only to figure out that it doesn't fulfill my needs. Overpriced too.

was billing me for over a year (yes… was billing me for over a year (yes office personnel missed this but found during a bookkeeping review) the email the sent billing to doesn't exists and they claim it was canceled the reinstated 6 months later. auto billing suck

Terrible cancellation procedure I don't understand why there are still companies out there that think that making it difficult to cancel will make them money. It's not like I will give up and keep paying while I don't use their services anymore. I was actually taking a break from my subscription. But now I spent so much effort trying to cancel, I'm actually never going to resubscribe again. You just lost a customer.