Be careful Information that they automatically write off money every month is not advertised when you register and make the first installment. The subscription must be changed manually. Because of this, they wrote off my money for a month, although I don't need their services for the next month. However, they do not make returns. Disgusting.

If you're going to offer a free-trial, at least give us a chance to use your platform. I was directed towards BrowserStack from a StackOverflow page, and decided to give it a bash. I saw that it had a number of minutes free-trial, but didn't even get as far as selecting the device I wanted to test with when I was told my free minutes were used up. What a complete waste of time.

Free trial is way too short Free trial is way too short – so I was forced to purchase it for $49 per month only to figure out that it doesn't fulfill my needs. Overpriced too.

Beware of being charged monthly Beware of being charged monthly! I'm totally disappointed with this product, I almost didn't use my subscription because of crappy slow Live Testing until you ran out of credits. Even if you're not using the Live testing, the app is still running. You will not be able to manually remove the payment/card details as soon as you entered it, you will have to contact the support to do it. There's no cancellation option as well, everything you will need to contact their support, which will take time for them to get contacted. If you're going to test this product, be mindful, otherwise you'll be surprised.

The product it self is decent The product it self is decent. Speed is not fantastic and there are problems connecting local builds to their phones. We have been using it for automated crossbrowser tests which have at times been unreliable and caused build pipelines to fail. Probably this cannot be 100% avoided but seems like that have improved a bit over the last year, we haven't seen as many strange error. How ever, we are suddenly running into exceeded amount of automated testing minutes on the basic plan. which we have never experienced before, so maybe they have deducted the amount of minutes available without lowering the price of the plan. (just speculation)... Another interesting thing to notice is their price development for the next plan that they suggest that we switch to. 2017 May: 59$ 2018 May: 99$ 2019 May: 129$ That's about 100% increase in two years... I regret that we have spend a lot of time setting up automated test environment with their service when the product and the price seems to fluctuate like that. I would not recommend getting too tightly married to any service/company that have a price increase of 100% in that period of time, regardless of arguments like "we are just following the market prices" - sure, you are free to follow market prices... and should expect critique for doing so.