Bad and expensive! Doesn't worth the money. This service is super expensive, I took the "freelancer deal" just because I didn't do enough research to find out this is the MOST EXPENSIVE service out of its field and for limited features! you don't get screenshots or video with this deal!! why??? I paid $19.9 per 100 minutes of usage, and the best part is, if you don't sign out of the app, it'll keep charging you for minutes you didn't use, so the result was, I paid $20 for about 50 minutes of real use. When contacted the support about that, they argued with me for about 10 email turnarounds, claiming I used all of the minutes and didn't take responsibility for their bad practice. A very short research, later on, got me to a competitor that gives a full month of unlimited use for the same price, with all features open.

Total fraud company Total fraud company. Product doesn't work. Never give any payment info to this company. They will keep charging you for no reason even after cancellation. I wish I never knew this company.

poor service and very expensive We used Browserstack at a big french company I won't name. Bad experience, no true wait queue, awful management of incoming requests: you can have 5 waiting requests, if there are more, connections get "broken" at TCP level. We had incredible CI crashes due to their requests management. And, it's *very* expensive. We want to a competitor which has a real waiting queue, has much less flakiness and no strange behavior, and, incredibly, is twice less expensive. We never looked back.

BAD for freelancers This application is a mess, especially for individuals with an intermittent, variable month usage requirements - they have no plan to match this. The 'freelancer' plan has a very low monthly allowance (of which you can't see your usage from within the app) and if that's enough for you, you likely won't use it for several months. Then, the one month you do need it, you'll burn through the allowance in next to no time. There support is staggeringly unhelpful and seemingly unable to even answer basic questions about their services.

Beware of being charged monthly Beware of being charged monthly! I'm totally disappointed with this product, I almost didn't use my subscription because of crappy slow Live Testing until you ran out of credits. Even if you're not using the Live testing, the app is still running. You will not be able to manually remove the payment/card details as soon as you entered it, you will have to contact the support to do it. There's no cancellation option as well, everything you will need to contact their support, which will take time for them to get contacted. If you're going to test this product, be mindful, otherwise you'll be surprised.