Absolutely Love Rent Manager!! Absolutely Love Rent Manager!!! The software is comprehensive and the staff is always available to help when needed. Highly recommend.

Poor implementation and training we are… Poor implementation and training we are spending more people in more time trying to get the system used and we ever have in the 20 years doing this job. Is very poor training unable to use everything. 7 months later.

Website crashed after I (a resident)… Website crashed after I (a resident) submitted a payment. Page went blank and the only option was to refresh. I refreshed the page but it did not load the "payment was submitted" page. I checked my account, there was no charge. I needed to make that payment that day, so since it did not produce the payment submitted page due to the website crashing, & nothing was taken from my payment source, I returned back to the website, re entered my account information again, hit submit, & then "payment was submitted" page came up. Now almost 10 days later, I am being charged an NSF fee for a reason no one can explain. Even if the payment did charge my account twice THERE IS MONEY IN THE ACCOUNT TO COVER BOTH PAYMENTS! I am now being threatened to be evicted over something that is not my fault, that is not making sense, & I do not know where to begin to get this resolved!

Rent Manager…gets my vote! Symbol of Excellence I have been working with Rent Manager for 5 yrs now. Rent Manager's customer service has been EXCELLENT from day one. The knowledge their associates have of their product is GREAT! Their focus on problem solving gets an A+. They are friendly and very approachable during annual conferences.

Excellent tool for property managers! Not only all the integrations RM offers (online applications, online payments, App-managed move out inspections, to name a few I personally use) make the process of managing properties easy, but also the customer service offered on real time over the phone, covering all topics (from minor scripting, owner statements and to financial statements -with accounting knowledgeable CS-) make RM an essential tool in managing my properties.