Like Being Ignored? This Is the Site for You. Totally and completely unresponsive. I made a purchase on the site and it turned out not to be what I was expecting. I contacted them literally the same day through the website form to let them know there was a problem. The message on submission said they respond within 24 hours. No response. I contacted them a second time. Still waiting for a response. Definitely would not purchase anything here again and recommend that no one else does.

Be safe don't use this site - Product bought didn't work as intended. No clear way to refund, no real verification of products in general, definitely a buy at your own risk situation. The whole UX in general on that site is pretty bad. - Along with what another poster here wrote, after purchasing from this site, I got notifications that my card got shut down. There were over 100 attempted fraudulent charges in the space of 1 day and ended up needing a new card, so clearly back end information either isn't protected, is actively used, or vendors are allowed to ship straight up malware. - You can find what you need from other places, don't use this site.

Hmmm Hmmm. Very frustrating and not on. Had an issue with being charged extra after I had already paid, and an automatic payment being set up without my consent. It happened again immediately after, despite me trying to make sure nothing went wrong this time (I'm looking to buy a set of 8 videos in total). Customer support told me to contact the creator, despite it being a platform issue, but gave me a no-reply email addres. After I raised a dispute in PayPal (ongoing) I was sent an email admonishing me about doing this, saying I'm now banned from using the plarform, and told to cancel the dispute if I want to be unbanned. Still no help with my issues even though I had sent screenshots.

Fast and easy payment I was a little worried about buying from this site, but figured since I had a one time use card with the required amount on ($10), I would give it a try. The one time use was rejected by them, but adding the funds to a normal card and then using that, worked just fine. As soon as the transaction went through, I got an email with a link to my comics. Maybe Gumroad has fixed all the issues people have had. Or maybe it's a problem with the individual creator on the platform, and not the platform itself.

SCAM & FRAUD! SCAM & FRAUD! This is a scam and not a company. They blocked my creator account (I sell t-shirt art). They stole my entire payout of 450$ claiming there was a chargeback against my online shop. It would make sense if the chargeback is against one or two purchases but not on 25! So obviously this chargeback claim is just lie!) No customer service and nothing! Eventually all I’ve got was a message from some Asian guy saying go F yourself!