Beware!!! Beware!!!! This is a scam!!! It's impossible to contact, impossible to log in, impossible to talk to anybody to solve any kind of problems.

More than two months down time More than two months down time. Cannot update ticket because they block updates. Only responses are AI. Last response 12/31/2023. Today I find that the server that hosts my service is actually up enough to host web-mail login pages and a default page related to "Control Panel" and suggesting to contact the webmaster at the server (lax2z017). This is an aggregious violation of their SLA. When I login to my Virmach account, I can click the open cpanel link, and it times out with a message to contact support, but if I do make multiple support tickets they close ALL of them (based on past experience, and I can prove this via my account message history). They say they provide refunds for down time, but I have no idea how to do this because it seems to be via the ticket system and numerous attempts at using the system seem to make it VERY difficult or impossible to actually learn how to contact a human. Now I also just found out that someone else has control of where the NS records for my domain point! The name server DNS records have been changed to cloudflare servers, and because I do not have access to the control panel, I cannot access DNS settings, and they now point to some gambling web site. ICANN shows I still own the domain because it still lists the date I bought the domain, but with NS settings wrong I cannot use it.

Steer clear from virmach I've been a Virmach customer for about 3 years now. It has been a rather smooth sail until recently; my VPS had an unexpected shutdown, after which it never connected back to the network I opened a support ticket a week ago and still haven't gotten any response whatsoever. Even worse: Calling the phone number that appears on their website says "the service is no longer available". I fear they may be going out of business. Either way, I'll have to find a different hosting solution

They dont pay their affiliate partners, shameless service been an affiliate for this company for many years. But they stopped paying out commissions for the last 3 years. There is 0 responde to tickets, service is non excistant. So they love taking customers u sent, but wont pay-out comissions. Its a shame they treat partners this way. Made this company 10.000$s of dollars and they still throw you under the bus. Shameless company if you ask me.

unstable service If you want to order any services, please make your choice carefully. THIS WILL BE an irreversible operation. SLA is not suitable for this Company. Your ticket may fall on the deaf ears.