This company is horrible This company is horrible. I have a relatively clean record and noticed an abnormality on a background check k they performed when I emailed and called multiple times before finally being able to talk to someone who could barely speak English and I was Essentially told to kick rocks.I sent at least half a dozen more emails to them trying to contact a supervisor with no response at all. Since this horrible company is what a job I applied to uses as their sole source for background checks I was not hired for a position because of checkr.

No feedback channel to this company The German email I received from this company was horrible. I wanted to offer feedback but there is no way as an applicant to reach anybody. Replying to the email doesn't work, the chat on the webpage is not for applicants, etc. The English language was also unclear and so avoided using them and found another way with my company. I am sorry for everybody who is asked to use this company.

Terrible customer service For anybody that says its super fast well they must get paid to swy that! I don't even have a background to have a background check! Its taken two weeks and still waiting for results bunchnof bs you cant get ahold of anyone but a bot poor customer service!! Terrible company if i could hive a zero star that would be my choice

Terrible onboarding experience Regular requests for information without explaining what is needed. Every email is an autoreply that doesn't answer your question. In one case I emailed them to talk about one thing and they ignored the question and told me they were waiting for something that they hadn't even explained they needed. Had I not got in touch I would have missed my start date and lost my home. Do not use this company if you rely on employees starting on time.

It's really horrible It's really horrible. Okay, it's just a really simple thing that needs doing. It just needs somebody to actually assist all. As I'm getting is a very bad website. And I've been trying to go on it for an hour to get a system. I would rather not do business with any company that uses checkr. Or for a background check from now on