Impossible to contact Impossible to contact. Virtual assistants and website take you round in circles. I have been unable to access my work e-mail account since 13 April, causing mayhem to my business. Its a Microsoft federation issue linked to my Godaddy domain. All I get is the following when I try to log in; AADSTS50107: the requested federation realm "sso:godaddy:xxxxx.co.uk" does not exist. No-one can tell me when this will be resolved. At Microsoft there is nobody to ask.

My monitor was not registering My monitor was not registering. Called support 3 different times to have them direct me to a phone number that has an automated response that immediately says goodbye. Finally got someone to try to help me out. They said it would be a 1 time fee of $350! I continued to mess with the computer some more after refusing to pay $350 for driver repair. Eventually, through the settings I was able to get the monitor working with no help from support. Microsoft is a money hungry company that does not care about the people using their products. Please, can another company step up to replace this horrendous company.

€50 credit disappeared on my account I redeemed a €50 Microsoft/Xbox gift card on my account. After a few days I wanted to buy something with it and I saw that the €50 credit had suddenly disappeared and was no longer on my account. Contacted Microsoft Support several times, but unfortunately without success. Case Number: 7035803107

I am so fed up with automated systems! I am so fed up with automated systems!! I received an email from Microsoft stating someone tried to access my account. Around and around I go to reset PW to no avail. Doing everything in my account as directed and would not allow a reset! "Try again Tomorrow"!! So d#mn frustrated, not to mention NOT being able to speak with anyone about anything!! Absolutely The Worse Automated System Ever Know!! beyond Pee'd

Buyer Beware! Buyer Beware! I had a legitimate claim for a refund...PayPal opened a claim with Microsoft which gave them a month to reply to request. However Microsoft to not refund after 16 days! I had been royally stiched up. PayPal as a gesture of Goodwill made me whole, this was because of UK trading laws. I wonder if Microsoft pulls this disingenuous trick often?