The worst company in the entire world I… The worst company in the entire world I have months of charges to my card from an account I don’t even know and they say I can’t even get my money back. Hope they feel better robbing citizens, will never ever purchase another Microsoft product again.

FIX YOUR f8C*KING UPDAT PROBLEM YOU… FIX YOUR f8C*KING UPDAT PROBLEM YOU TECHNICAL NOOBS THAT SEND THE UPDATES!!. Er zijn problemen bij de installatie van de updates, maar we proberen de installatie later opnieuw uit te voeren. Als u dit bericht dan weer ontvangt en meer informatie wilt zoeken via internet of ondersteuning wilt, komt het volgende wellicht van pas: (0x80070643) I HAVE TRIED EVERYTHING THERE IS AND STILL IT WONT INSTAL OR DOWNLOAD THE BLOODY MTHER UPDAT AND IFF I WANNA MAIL YOU TO SEND PICTURES OF THE PROBLEM YOU MUST GOOOOOOO TO THE END OF THE WORD PAKISTAN OR NIGERIA TO GET EVEN A TELEFONE HELP SURVES WELLLL KIS MY 88888 NO WONDER ALL THE FRAUDERS AND SCAMMER GET AWAY WITH EVERYTHING ON YOUR WATCH YOU BLOODY LET THEM

No response, no chat, nothing I made the cardinal sin of trying to sign up to the Skype account from the ACTUAL MS 365 ACCOUNT MANAGEMENT PAGE. The result? I am locked out of my account for one day (and counting) lost all access to my documents on OneDrive, when I desperately need to access some legal documents I have there. No support, no chat, NOTHING. STAY AWAY. FAR, FAR AWAY!!!!!

Fantastic support from Abdul-Basit! Abdul-Basit is a fantastic customer service agent and made my day by fixing an irritating keyboard issue I was having. He provided a solution that I could not find on the internet, and was extremely polite, efficient and reassuring throughout. Thank you!

Buyer Beware! Buyer Beware! I had a legitimate claim for a refund...PayPal opened a claim with Microsoft which gave them a month to reply to request. However Microsoft to not refund after 16 days! I had been royally stiched up. PayPal as a gesture of Goodwill made me whole, this was because of UK trading laws. I wonder if Microsoft pulls this disingenuous trick often?