Arturo Fermin
MYNo response, no chat, nothing I made the cardinal sin of trying to sign up to the Skype account from the ACTUAL MS 365 ACCOUNT MANAGEMENT PAGE. The result? I am locked out of my account for one day (and counting) lost all access to my documents on OneDrive, when I desperately need to access some legal documents I have there. No support, no chat, NOTHING. STAY AWAY. FAR, FAR AWAY!!!!!
William Ekberg
SEterrible.. terrible... Did not even get a person from the microsoft team, and he just asked two questions and sent me a link to some drivers, then when I wanted to ask what was nest the thread was gone
Rob K
GBImpossible to contact Impossible to contact. Virtual assistants and website take you round in circles. I have been unable to access my work e-mail account since 13 April, causing mayhem to my business. Its a Microsoft federation issue linked to my Godaddy domain. All I get is the following when I try to log in; AADSTS50107: the requested federation realm "sso:godaddy:xxxxx.co.uk" does not exist. No-one can tell me when this will be resolved. At Microsoft there is nobody to ask.
Holly Howarth
GBFantastic support from Abdul-Basit! Abdul-Basit is a fantastic customer service agent and made my day by fixing an irritating keyboard issue I was having. He provided a solution that I could not find on the internet, and was extremely polite, efficient and reassuring throughout. Thank you!
Teresa Morris
GBI am so fed up with automated systems! I am so fed up with automated systems!! I received an email from Microsoft stating someone tried to access my account. Around and around I go to reset PW to no avail. Doing everything in my account as directed and would not allow a reset! "Try again Tomorrow"!! So d#mn frustrated, not to mention NOT being able to speak with anyone about anything!! Absolutely The Worse Automated System Ever Know!! beyond Pee'd