Worst customer service and a dishonest… Worst customer service and a dishonest company that steals money without providing service. Installation scheduled over a month ago. Guy didn't show up OR contact me to let me know no one was coming. Now the next day they suspended installations because of the virus, but that wasn't the policy on my scheduled dats. Now they're still charging me the bundle price when they are only providing internet and I've talked to 12 people so far. Different story every time and I've caught 4 people in lies. Total scam.

Junk Had a service assistant come to my condo and told me your receiver inside has to be able to be viewed by their street light pole receiver and won’t work if their is any building in the way. What ?how inconvenient, absolute crock of sheet, nowhere in their description do they explain this or by calling the company number-they didn’t know this either. I wasted so much time before finding this out. Verizon internet is junk.

NONESSENTIAL IS STILL NONESSENTIAL! BEWARE STAY AWAY FROM THESE FOOLS! THEY HAVE ABSOLUTELY NO CONCEPT OF LOYALTY YET WANT TO BRAG ABOUT YOU BEING LOYAL TO THEM, LOL! DO YOURSELF A FAVOR AVOID THE NONESSENTIAL. DON'T EVEN GET A TELEVISION, TABLET, CELLPHONE, ETC., YOUR PRECIOUS HUMAN EXISTENCE IS MORE IMPORTANT! GO VEGAN! www plantbasedtreat org

No internet/poor internet since I got… No internet/poor internet since I got it. It's cost me so much money and time. It's hurting my business. Customer service wasted 2.5 hours of my time tonight and wouldn't send out a tech. They "accidentally" hung up on me 3 times. Zero zero zero.

BUYER Beware!! BUYER Beware!!! Verizon will charge you for the entire month, even if you only have their service for 3 days!!! Then you will speak to two different people (1 Live and 1 thru chat) who will tell you that you can go to ANY company owned store to return the equipment only to get there and find out that's a lie. ONLY certain stores accept equipment back. So you might find your self spending hrs trying to do the right thing and return equipment. What a waste of time and gas. Verizon could not care less about their customers.