Great product, great customer service Love my Healthy Line mat. Have ordered 2 already, with more planned. Had an issue with one, Natasha was so amazing with her help and went above and beyond to help me. Great company and great product.

Excellent products, with a path to upgrade This company does what they say. I bought a TAO chair mat, and after a year, I wanted to upgrade. They gave me 100% credit towards what I paid after inspecting my return. Jade was excellent when I received an incorrect controller for my TAO bed pad. She continued to check with me to make sure the replacement controller worked, and sent me a pre-paid envelope to return the bad controller. I really love their products, and they have mad a big difference in my physical health. I would recommend them 100%.

Great and Flawless Customer Service Just ordered my Taj mat and I’m super excited about it. Jade walked me thru everything…since there were so many amazing mats to choose from (Rainbow/Tao/Taj), I didn’t know which one to choose. Jade took her time to explain the benefits of each mat and helped me figure out which one would be best for me and my clients. I am so grateful for her expertise and guidance. Every time I got off the phone with her, I was just always in a good mood. Haha, it must be the mats she’s using herself. She spoke to me with much care and professionalism. Customer service was top notch…makes me want to purchase more goodies from Healthyline. Not sure why people are having issues with getting help. Ask for Jade if you need help (sorry Jade?). She always got back to me via email and phone in a timely manner…usually same day or next day. Forever grateful, Jeanie

We love these mats (in this case We love these mats (in this case, the Amethyst Medium pad ... less inflammation, hardly any sinus issues which also means no migraines. Customer service: out of the 2 mats, one didn't work properly. The company first sent a new controller, which didn't fix the problem. They then sent a paid return address label and once in the mail, sent me a new mat - which works perfectly!

Excellent customer service!! Called customer service since instruction manual wasn’t in the box when it arrived.... THE BEST SERVICE EVER!!! I absolutely love my new far infrared heating pad with jade & tourmaline! I’m looking forward to ordering the full body length soon! Excellent product & very helpful customer service... couldn’t ask for more! I’d give 10 stars if they had that rating! Thank you!