Bagby alarm clock - a winner! This is the first product that I have purchased from Bagby and it is absolutely top notch quality. It was worked perfectly, looks very nice in the room and the people who are available to answer questions are professional and courteous. I would strongly recommend this company.

Great sleeping mask I love the sleeping mask that I got from them; it's super comfortable and addictive for my afternoon naps. MY wife got jealous so I bought her one also, which she is beginning to love.

OOF. Stay Far Away OOF. I am in the process of having a terrible time with their customer service. A flimsy product is one thing; a broken product is quite another. Their concept is wonderful, but the execution is lacking in multiple manners. Just look at their "refunds" page and you can tell you should stay far away. No company that stands by their products nickle-and-dime with refund and return requests like the clearly do. $5 here, $12 there, a random $3 for good measure. I recommend finding a different company for your needs.

Good marketing strategy and product idea, poor product quality and won't stand behind the product Unfortunately the quality of the Bagby Silent / Digital-Free Alarm-Clock I bought was not up to par. It's marketed as silent alarm clock. I received it in late April or early May and left it on the nightstand for 3 month without moving it an inch over the summer because I went to another city. By the time I come back it's no longer a silent clock. I emailed the seller asking for an exchange and it turned out there's no warranty at all. Since seller would only accept return or exchange within 14 days after purchase, I was not able to get any replacement or refund. My bad as I didn't read about warranty before purchasing, but who would thought a silent alarm clock would be this unreliable... I was offered a 30% off discount, which of course I would not use, what if I get another one that fails again after 2 weeks. I was suggested to lay down the clock on its back for a couple of hours, which did help with the noise but the noise would eventually come back again. Since the clock is not longer silent and it defects the purpose of keeping it as a clock next to bed to avoid having to use phone as alarm clock, I decided to open up the alarm clock and see what's going on inside. It's an average alarm clock inside with a nice wooden frame to make it worth $20+. It turned out it's the clock gears not fitting tightly with each other (not good size?), probably after running for a few month and out of lubrication so the noise came up.

Game-changer for Sleep and Environment It's refreshing to encounter a company that not only produces an exceptional product but also advocates for the betterment of our planet. I bought an alarm clock from Bagby and I'm so happy with it that I bought two, for my two homes. It's aesthetically appealing and very functional. It works perfectly and looks great! Highly recommended!!