The wrong item was delivered emailed… The wrong item was delivered I emailed customer service back to let you know about the issue but still no response.

Thank you for the product Thank you for the product. Delivery was swift. I chose this website for the affordability of the product I wanted. I will be using MyOTCStore again in the future.

New Customer I like the fact that the pricing is reasonable. Product size is a little small. Shipping box was damaged but appreciate the bubble wrap enclosed with the product. I will continue to shop with you. Thank you!

Unreliable I ordered eye ointment that nowhere stated on this site that it was on back order In calling the man that answered the phone said it would be in last week The issue is that they took my money from my credit card as if the drops had shipped when they had not To date the product is still not in When I called back AGAIN the same man thought it was funny when I asked for my money back on my card I have no eye medicine and I am out $33. Because now he won’t answer the phone when he sees my number Next I will call BBB The only reason I gave it a “1” score is that TrustPilot requires you put something in that field

Carefully review order contents & your bill! Carefully review order contents and watch your bill. In Feb. I ordered 4 cans of hairspray. Order and shipping email confirmations confirm this. However, I received only three. Luckily, the packing slip inside box stated 3 as well. I contacted them via contact form on website and email a total of about 15 times before I had to dispute my credit card. Customer Service acknowledged the discrepancy and stated on 3/2 a refund was issued for 1 can of $5.64. About 3/9, nothing. I write, they assure me refunded. A week later, same. Another week... same. They finally just stopped responding so I was forced to dispute the charge for this amount having their email acknowledgement the bank is the one who returned my money. I am just left with the feeling, this was intentional. Figure if one out of three don't look carefully or follow-up, great profit for them.