Louie Leea
CAHair Club + Holly are simply the best My experience at Hair Club was fantastic! The staff is amazing and they really make you feel at home. And especially Holly my stylist, she is a true artist. My hair system is perfect, I could not have asked for better results, she truly cares about her clientele and her attention to detail is extraordinary. I highly highly recommend her and hair club Montreal to anyone whos interested. Come in for a consultation and I guarantee you, you'll be treated like royalty! Louie Leea
Uncomfortable
CAMy stylist My stylist, Holly, is always good, knowledgeable and helpful. The administration staff not so much. My last visit the receptionist left me sitting in the waiting room, didn't tell my stylist I was there. My appointment was interrupted by two different people pulling Holly out of the room in the middle of my treatment, one being the manager, who should know better, and the second because it's her job to measure new clients. Surely this new client could have waited the five minutes I waited with my head getting cold.
Happy Client
CAPatrick is a rock star!! Patrick is so amazing at what he does! During every visit, he goes out of his way to provide an outstanding customer experience. From the minute I arrive, I am always greeted with an awesome smile and welcome. From there, I know I am in the hands of an expert. He ensures that any questions or concerns I have are quickly addressed. He always asks how everything is going with my system and ensures at issues are well taken care of. I look forward to my regular centre visit and spending an hour of my time with a friend. He is talented, empathetic and great at conversation making you feel unique and like you're his only client. Way to go Patrick, keep up the amazing work.
Faith Mebane
GBThe hair club on Monument Rd The hair club on Monument Rd. in Philadelphia does not care about people all they care about is your money. The female manager smiles in your face while lying, messing up your order and is not truthful. Also, if you complain to corporate it take days weeks for them to return your call and when they do their not for the customer and they up the price and offer you more hair when you explained to them your not being treated as a valued customers. The receptionist lied several times the quality of the service for African Americans is poor. I was faithful and remain kind to be treated poorly. I suggest you don't use this services especially if you're African American. Also, the receptionist is rude and disrespectful and Marianne the manger does not do anything about it. The review should be zero rating 0.0 PLEASE DON"T USE HAIRCLUB.
Medina Heidi
CAHairclub.com has almot good quality… Hairclub.com has almot good quality products. But their ordering and customer relations admistrative set up isn't too great. It hasn't been alwasy a smooth expirience. I think they need to look into this.