My stylist My stylist, Holly, is always good, knowledgeable and helpful. The administration staff not so much. My last visit the receptionist left me sitting in the waiting room, didn't tell my stylist I was there. My appointment was interrupted by two different people pulling Holly out of the room in the middle of my treatment, one being the manager, who should know better, and the second because it's her job to measure new clients. Surely this new client could have waited the five minutes I waited with my head getting cold.

Convenient Location Love the location, not really friendly some staff and management very defensive with excuses why they cannot or will not help in case of emergency repairs, and don't return calls. Staff turnover, lack of staff, service, have been great issue since 'Covid' excuse for everything, even sending out with wet poorly cut hair that lifts in the first week. Used to be a great office when it opened- Staff was attentive, professional, friendly- made me feel important as a client-today not so much. Hope things change here for the better soon.

I have been a member of HC for over 20… I have been a member of HC for over 20 years and had a number of different stylists and worked with a multitude of different centers, all good in many ways, however, my experience at the Wildwood, FL center has been outstanding. From the time you call Yara, the office manager, you feel at ease and she goes above and beyond to get to know you and your specific needs and makes you feel like you are important and valued. My new favorite stylist, Nikki, or Andranique B., has been truly impressive. She takes time to get to know you, and really listens to your request (mine is always to look like George Clooney, but that is truly pushing it:)) and ensures you are completely satisfied before you leave her chair. I have now worked with Nikki for 6 salon visits and I have to say the last visit was my best yet. I left feeling good about myself and my hair was the best (in my opinion) that it has ever been, and for that I am truly grateful to both Yara and Nikki. Thank you! NTL

My experience has been nothing but the BEST from Aisha at the Yorkland Location. My experience has been nothing but the best! Aisha from the Yorkland location is worth mentioning in that she consistently gives her best in the care and concern of the client. Aisha goes above and beyond in her level of service. She is kind, thoughtful and very mindful of her clients. Not only does she care about you as a client but she ensures that every experience is a satisfying one. Kudos to the team and moreso having such an amazing Stylist like Aisha!!!!!

My experience with hairclub.com was… My experience with hairclub.com was mediocer. I went to the website with expectations of an easy to use platform and found it to be just A-OKAY. While navigating the website wasn't overly difficult, there were a few glitches here and there. The customer service team was also passable. All-in-all, it was an ordinary interaction. But I wouldn't be quick to suggest this as a go-to service since there are probably better solutions out there.