Patricia Dodd
GBI only gave one star because I can't I… I only gave one star because I can't I needed to in order to write my review. I ordered an item in August, we are in November and I still haven't received my order. Sent several emails with only one response. Their phone number on the website doesn't work. I just want my money back.
Kristy
GBI gave them 4 stars instead of 5 due to… I gave them 4 stars instead of 5 due to ups. I paid the extra to get it delivered by ups instead of USPS and they took longer than expected. Other than that the wig I purchased was perfect. I will order from them again but I will not pay extra for it to be delivered by UPS.
Jovani Elliston
GBOne out of two items in my order ended… One out of two items in my order ended up being on backorder which made the entire order late. I called and spoke with a rep to inquire about my options, I was advised that the item that was ready could be sent but it wouldn't be in the time frame that I had hoped. I was hoping for some form of sincere apology for the inconvenience bu upgrading my shipping to the next expedited shipping method, that was a complete bust they asked me to pay more money in order to do so. I recieved the hair and it's not at all what I expected. I am in complete agony over this install with this trash hair. I emailed customer service to refund me for the backorder hair.
Angela Lately
GBI was very happy with my purchase and… I was very happy with my purchase and will definitely recommend your store to friends and family.My product arrived in a timely manner and was exactly as it was pictured.My sincere thanks to NY hairmall
E. Williams
GBNo wigs I have shop with y'all before and I received my order in a timely fashion but this order I still haven't received and it's been more than a week and I paid for Priority Mail. Y'all refund my money for express shipping but the point is I needed my wigs for a certain date and I still waiting