Titilayo
AUVery efficient service Very efficient service. Order delivery was really quick and delivery charge not as expensive as other site in the USA. I always find their staff friendly and helpful. Always my number 1 stop for my hair extension.
L.C
GBFantastic Customer Service! I placed an order and quickly realized I needed to place a larger order. I didn't want to place another order and have to pay the shipping on two separate orders. I called the number online to ask if my order could be cancelled and refunded so that I can place the new order. First, I was surprised and happy that someone actually answered the phone. Not only that, but the person was also friendly. She spoke with her manager who agreed to cancel and refund my original order so that I can place my new order. I am big on customer service, which a lot of these online hair stores lack. To actually speak to a professional friendly employee, who worked with me to make my shopping experience pleasant, is enough to keep me as a customer. I'll definitely keep ordering from NYHairMall.
megan Solberf
CACame super fast Came super fast. I wasn’t aware of the customs charges I assumed that was included in price. So just beware ordering from Canada you will have a custom charge on top of the shipping.
E. Williams
GBNo wigs I have shop with y'all before and I received my order in a timely fashion but this order I still haven't received and it's been more than a week and I paid for Priority Mail. Y'all refund my money for express shipping but the point is I needed my wigs for a certain date and I still waiting
Phillip Jennings
GBPleased with the product and customer service Product came right on time even though it was shipped late due to the availability but the quality of the product was great also and looked just like what the website offered. This was a gift for my mother and she was pleased. Also customer service was great I reached out to the company to inquire about the shipping of the product and they replied and explained that there was a small delay and ensured that we will get the product in time.