Excellent product that all starts with… Excellent product that all starts with the excellent customer service. My online order could not process because I have a different ship to than my billing address but whoever that nice lady is that answers your phones took care of me. She processed my order by phone. Also, I pointed out to her an inconsistency on your website with the descriptions for hand sanitizers and she checked on during the call. She also told me that she would follow up with the proper department to get it corrected. This is the 2nd time I have ordered your hand sanitizer since COVID-19, and I really appreciate the fast, courteous service. Stay well!

I gave this a one star because I am… I gave this a one star because I am still waiting on delivery from an order I placed on March 25th. Once it arrives, I may be able to increase this rating?

I was looking for hand sanitizer and… I was looking for hand sanitizer and came across this product/company. After reading reviews decided to try the Live Germ Free sanitizer. Really wanted the lavender scent but order was cancelled in the middle of the process even after payment was made and receiving shipping notification. Received prompt refund for that order and thought I would try again with the coconut scent. Ordering was easy and delivery was quick with receipt of product within a week from ordering. Exactly what I wanted.

Good product, bad customer service Twice I went to the Cal Pharm website and ordered hand sanitizer. Both times the order was never filled. I never received any explanation. Finally I ordered from Amazon and received the product. Love the product. Disappointed in the service.

Fraudulent descriptions of products Purchased a product called “Anti-Aging Misturizer with SPF30” from amazon, sold by Cal Pharma. The product listing fraudulently includes a picture showing the active ingredients as mineral only. The actual product received has zero mineral active ingredients and all chemicals, including octocrylene and oxybenzone, known problematic chemicals. Be very careful if doing business with this company.