David J Robinson
GBI contracted your technician AMD to… I contracted your technician AMD to visit my home in late June or early July to set up my new computer, and he did an outstanding job. My following feedback reflected my complete satisfaction. I had some relatively minor computer problems I wanted fixed and called him to set up a remote session, set for this last 6th November 2023. He managed to solve all but one of the problems: the installation of a password management service. So we left that for another day, which we set for the following week on 13th November. During that session his remote software failed several times, and in the end the password software could not be installed because we ran out of time because of the time it took to try repeatedly to get the software to work. I called him back and he agreed to return the following week via a remote session which I understood to be without charge. But he never called back. So I have now paid $79.99 for each of two sessions, or a total of $159.99, of which in effect the second payment for no result at all. I am not at all pleased by this, and am not inclined to contract your services again in the future as a result. Yours sincerely, David J Robinson
Nicole M
GBA great experience! Anthony is great to work with - he takes the time to understand what his clients need to improve their computer work experience and he has the patience to explain things as well as make sure everything is functioning correctly. Anthony is a rare balance of professional and kind. I highly recommend Anthony and this company!
Janet
GBHe was well knowledgeable about the… He was well knowledgeable about the computers we had and gave a through & timely response.
Emma
GBGreat Staff They were very helpful, efficient, and were even able to get me a discount through Apple for a part my MacBook needed. Highly recommend it here, definitely will be back again if needed. Super friendly staff
Patricia
GBAnthony is amazing Anthony is amazing, he came to our home just hours after my initial call even though it was the holiday weekend. He was very informative and knowledgeable. My notebook was retuned in a few days and he took the time to make sure I understood the new security system and how to use it. Thank you so much