Joe Bagofdonuts
GBvery good support very good support , like when he returns your calls and you can talk to a live person and explain the issue you are having and get the knowledge of the person on the phone and what the cost would be to correct the problem. Also, love that the teck will come to your place and repair or order parts needed and what the cost would be prior to get things done. Very good price,knowledge and personel respect. Better then those brick and mortor stores or geek squad,whic charges $100.00 just to come out to your plce or business.
David J Robinson
GBI contracted your technician AMD to… I contracted your technician AMD to visit my home in late June or early July to set up my new computer, and he did an outstanding job. My following feedback reflected my complete satisfaction. I had some relatively minor computer problems I wanted fixed and called him to set up a remote session, set for this last 6th November 2023. He managed to solve all but one of the problems: the installation of a password management service. So we left that for another day, which we set for the following week on 13th November. During that session his remote software failed several times, and in the end the password software could not be installed because we ran out of time because of the time it took to try repeatedly to get the software to work. I called him back and he agreed to return the following week via a remote session which I understood to be without charge. But he never called back. So I have now paid $79.99 for each of two sessions, or a total of $159.99, of which in effect the second payment for no result at all. I am not at all pleased by this, and am not inclined to contract your services again in the future as a result. Yours sincerely, David J Robinson
Mazz
GBOUTSTANDING COMPANY FOR MAC IT!!!! I wish that I could award more stars!!!! After years of denials and outrageous quotes from companies telling me that they could NOT assist me with my computer issues, KombDev not only accepted the challenge, but successfully completed EVERY issue that I was having in record time! And, did this for A FRACTION of what some of the other companies were requesting!! I have given them more business already! In the timespan from 4/11/23 – 5/2/23, KombDev fixed and delivered: 1) Solved iPad to phone connection bugs and disruptions on site 2) Recovered all unaccessible data from broken, external hard drive and placed it onto new drive 3) Revived a broken 2009 laptop, upgraded necessary parts, ensured all data was secure, yet accessible, AND updated the machine so that it now runs as well as my 2019 MacBook Pro!!! The company owner, Anthony, is extremely friendly, knowledgeable and his customer service is ABOVE AND BEYOND! For client ease, Anthony arrives at the customer's home for onsite work and/or takes items back (for fixing.) He takes the time to listen and discuss the issues with his clients, and has the ability to communicate the most complex ideas in a a way that a less experienced client can understand. During the fixing process, Anthony updates the client at each step and ALWAYS obtains client approval if a part is needed, and once complete, will return your finished items to your door! I HIGHLY RECOMMEND KombDev!!!
Santosh
GBFast and efficient Fast service, very courteous staff
CE
GBVery easy to communicate with a knew… Very easy to communicate with a knew the status of the work. Only thing negative is I didn’t get a cable with my new hard drive.