maria escote
CAThe customer service rep and… The customer service rep and technicians were very patient and understanding as I had been hacked by a false Microsoft service company. They explained the steps clearly and as many times as I needed to feel safe - well done
Tammy Price
GBI was very skeptical when I first… I was very skeptical when I first called this company. Matthew went out of his way to assure me and also walk me through steps to verify this company is in fact legit. I also verified this company with the BBB and they have an A+ rating. Matthew was very kind and knowledgeable and quickly worked to resolve my issue along with the tech Shawn.
Denise Waugh
GBAdam Ross was my support assistant Adam Ross was my support assistant. Absolutely fantastic professional. Patient and kind. I would absolutely do business with your company again and have him as my tech support. Brilliant worker.
Janet Sears
GBMy computer having problems and Vonetel… My computer having problems and Vonetel got me all fixed in less than 30 minutes. Very professional and got my issues all solved very quickly and I did not have to be without my computer. Now i got the tech services for next year and if I have any issues, I will call them back because I was so happy with their service. Thank you vonetel
KM
GBFast Response to a Hacking Problem Once I was assured this company is connected to Microsoft, I agreed to have them clean my computer which had been hacked and add Network Security. It took a little while but I am feeling confident that no one will get in again. Fortunately nothing bad happened. I might suggest that there be some kind of double check from Microsoft to guarantee their partners as it is very hard to be sure when you have been hacked. Adam was very patient with me, which I appreciate.