Reclaimed a hacked computer Ross answered our call he understood the issue and quickly assigned the task to Jenoy. Jenoy worked with me over the phone to direct the command codes, however it wasn't working out, so he came on site on Friday evening to troubleshoot the malware issues. We are pleased with the outcome. The computer should be almost back to normal. Thank you so much.

What a relief !!! Well....... my computer was hacked. That was the start of the downhill slide. My life was in turmoil, as I started to turn it around, I needed to get my computer cleaned. I called SOS Geek Tech Pro. Ross Stevens, planned out an immediate course of action, along with Nickie Houston. They scanned, cleaned and got my computer back to good health, with no more bad stuff lurking. Ross then installed some Killer software to ensure it stays in good health. Using high quality software, knowledge and dedication to helping the underdogs, at a reasonable cost. My experience was way above expectations and will be my go to people, from now on!!! Thanks for all your help!

Geek Tech doesn't give up until the job is DONE!! Jenoy worked with me tirelessly until we got our computer issue taken care of. He didn't give up until he figured it out! There are not tech companies out there that I have worked with, including QuickBooks that have worked on specific issues until they are completed. Jenoy made this happen. If there was a specific issue and he needed assistance, he would call me back quickly and let me know what was going on. He is a real treasure!

Don't respond when you get an email invoice from Geek Squad saying they are deducted $500 from you account. It took way too long to get a response, however, once I did he was very responsive. Don't delude people into thinking they have a 1 minute wait time when you mean 45 minutes and still waiting. I was scammed by Geek Squad people from india. They were able to access my computer and all my accounts and overdrew all of them. When I did finally get someone he was great but I hope they use this as a service to their customers especially the 'mature' folks.

My computer screen was completely black… My computer screen was completely black and would not show my desktop. Kevin was my technician and he worked on my laptop doing all the necessary updates. I love having the ability to contact Geek Techs Pro for help. I believe I have worked with Kevin before and he did an excellent job, He is especially patient with me understanding what he was doing on my laptop. Several tech companies have attempted to scam me. But I know GTP is there to help me. I also learned they are able to connect my tv to the wall which is will be awesome! Thank you, Kevin!