Umarex USA, Inc

7700 Chad Colley Boulevard, 72916-6002, Fort Smith, United States
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4.35
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

5.00%

1

10.00%
About Umarex USA, Inc

Few brands are owned and operated by family owned companies anymore, but that's not the case with Umarex USA, Inc.. We are family owned. Our owners believe in family values, innovation, quality, and exceptional service and encourage us to provide you, our customer, with outdoor recreational products you, your family and friends can use to enjoy and experience the wild outdoors. In addition to air guns of all types our company also has shooting optic gear, high performance flashlights, airsoft guns, big bore hunting airguns, foam dart guns, and paintball guns! We even have air powered training platforms for law enforcement and military simulations. Find links to all of our brands at UmarexUSA.info! - At UmarexAirguns.com we offer free shipping on orders of $139 or more! - You can sign up for the Umarex Airguns Club for easy access to great airgun blog articles, new air rifles and pellet gun news, product giveaways, and sometimes a special offer! - Look for the Great Deals links for closeouts, refurbs, and more. - Browse through our selection of air gun ammo including .50 caliber slugs for the Umarex Hammer and Hornady BBs for your Glock air pistols! - Have a question or need good service for your Umarex airgun? - Contact our expert gun technicians and gunsmiths. We have several people manning the phones during regular business hours and we have two full-time gunsmiths who typically don't keep a customer's airgun in their possession for more than 72 hours! Fastest turn time in the industry!

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WILLIAM
GB

Great products with no problemsThe ordering is easy and if you call… The ordering is easy and if you call you get good answers. Shipping is always pack right so there is no damage. They offer what is best on the air gun market.

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John Nesklada
GB

Return Update I'm still in limbo regarding my return of product which did not work. To date not impressed with this company's communication skills. What part of "return of product" do you NOT understand? Forms have been filled out and mailed with item. Also $12.45 of postage on my part. Your reply just confirms my comment regarding communication.

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Bill Arnold
GB

Good but could be a Lot Better The ordering and shipping process was great but the customer service after the sale left a lot to be desired. The gun would not hold air right out of the box, leaked out almost as fast as it went in. I sent an email with no response and then started calling the customer service number. I held for roughly 30 min the first call before deciding to hang up and trying again later. I tried again later that afternoon but was the same so I did the automated option to have the first available agent call me back. No call back… Tried again the following day, no call back… I ended up unscrewing the revisor and found a split O ring just inside the fill port area, luckily, I had one the same size in a set that fit and no further issues to date. The gun is extremely accurate and a lot of fun to plink with!

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Elliott
GB

MP40 magazine order I ordered a Legends MP40 magazine. The item was shipped fast. There were no issues with the order or the mag (works fine), and it is exactly what I ordered/wanted. Sad to say, but this type of good (no issues) service is kinda rare these days.

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Jesse
GB

Walther Reign Fast shipping and a great price on the Walther Reign bullpup. Nice rifle fully ambidextrous and easy to shoot.

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