Very pleased Okay so I was hesitant at first but my doll did not disappoint. It came in a very well protected with styrofoam and air bags to protect her delicate areas and some extra supplies such as extra eyes, nails, a comb and usb heater to keep her nice and warm inside. The doll came a week or two earlier than expected so that was an extra bonus. They were very proactive about answering questions via email and their website. But yes overall a very trustworthy company. I am actually a member of a doll forum and they're one of the most trusted companies up there and they have definitely earned that position if everyone else's experience was as good as mine.

The best customer service and assurance ever! I am so impressed with this company and the way they do business. Every step of the way you are always informed! Sometimes things can get a bit complicated between ordering and shipping and the like but it is all very logical and well run and it takes no time at all to get a hold of someone to answer your questions. I just got off the chat with Mark and he is amazing at his grasp of what's going on and how the whole thing works. Also incredibly friendly and efficient as well!

COMPLETLY SATISFIED My doll is just an amazingly crafted doll she looks exactly like the pictures completely beautiful. Her skin is really soft almost human like the work on this doll is really well done. I received her really quickly less than 30 days, which was great. I received pictures of her as she was being made customer service was great SRSD is definitely legit I would unquestionably buy another doll from them.

First Experience So I ordered my very first doll with my own specifications that I picked and when it arrived, everything was on point. Excellent service, Fantastic company, SRSD absolutely delivered. My overall experience was Great. Highly recommend checking out SRSD for they have a wide variety of dolls to choose from and you can even build your own just like I did.

Wonderful product Wonderful product! Was skeptical at first but all that ended when the doll finally arrived. I was speechless at the amazing precision of such craftsmanship. In the end, I was in graditude for the wonderful work they had done. The customer service were really great in responding to all my questions and were really helpful in understanding my concerns about the doll. I hope that others who have any doubts whould give these hardworking group of people a try.