Only doll vendor you need... Entire order process was very smooth, with the only hitches in the shipping (due to a delay in Japan) that were outside their control. Worked with me closely on hitting a shipping "window" on my week off from work, but then adjusted quickly to move it up when circumstances changed. Also provided photos of the finished product prior to shipping. Product arrived in perfect shape and entirely met my expectations. Highly recommended.

I ordered my 1st doll from SRSD in the… I ordered my 1st doll from SRSD in the beginning of April and received it yesterday (May 5th). The experience was nothing less than impressive. I felt like their biggest priority was my satisfaction the whole time. I loved that they send pics of the completed doll prior to shipping to ensure you are happy with the product. My doll was a WM Doll and came with a certificate of authenticity verifiable on the WM Dolls website. My doll is gorgeous and looks just like the pics on SRSD website. The attention to detail and realism is impeccable. I would certainly order from SRSD again with no hesitation.

Great Product Quality Great product with realistic body, and some clothing included. It took a few weeks longer (than advertised) to ship, but it was on FedEx, I presume. Overall, a great investment.

The best customer service and assurance ever! I am so impressed with this company and the way they do business. Every step of the way you are always informed! Sometimes things can get a bit complicated between ordering and shipping and the like but it is all very logical and well run and it takes no time at all to get a hold of someone to answer your questions. I just got off the chat with Mark and he is amazing at his grasp of what's going on and how the whole thing works. Also incredibly friendly and efficient as well!

Great Customer Service Experience Overall i had a great experience with this site. I placed an order for an in-stock doll, but later on they contacted me and told me that the doll was no longer in stock. It could have ended there, but they went above and beyond. They sent me a different doll with the same body, and then they sent me the head I had ordered after producing it in China. I basically ended up with a free head, I just had to wait a little longer to get the correct head.