Very pleased Okay so I was hesitant at first but my doll did not disappoint. It came in a very well protected with styrofoam and air bags to protect her delicate areas and some extra supplies such as extra eyes, nails, a comb and usb heater to keep her nice and warm inside. The doll came a week or two earlier than expected so that was an extra bonus. They were very proactive about answering questions via email and their website. But yes overall a very trustworthy company. I am actually a member of a doll forum and they're one of the most trusted companies up there and they have definitely earned that position if everyone else's experience was as good as mine.

The purchase process was very… The purchase process was very personalized they send you a few pictures and a short video of the finished product for your approval before they ship it and it was even better in person when it finally came. It took a couple weeks but it was worth the wait

Outstanding Great products, service, and professionalism throughout the entire purchasing process. With the Love Doll market up and coming SRSD is sure to become a known and lasting name in the industry. Very satisfied with my purchase, everything was on point and squared away. No shady dealings, fees, or practices, what I saw is what I got, and the customer service is friendly and competent.

I ordered my 1st doll from SRSD in the… I ordered my 1st doll from SRSD in the beginning of April and received it yesterday (May 5th). The experience was nothing less than impressive. I felt like their biggest priority was my satisfaction the whole time. I loved that they send pics of the completed doll prior to shipping to ensure you are happy with the product. My doll was a WM Doll and came with a certificate of authenticity verifiable on the WM Dolls website. My doll is gorgeous and looks just like the pics on SRSD website. The attention to detail and realism is impeccable. I would certainly order from SRSD again with no hesitation.

The best customer service and assurance ever! I am so impressed with this company and the way they do business. Every step of the way you are always informed! Sometimes things can get a bit complicated between ordering and shipping and the like but it is all very logical and well run and it takes no time at all to get a hold of someone to answer your questions. I just got off the chat with Mark and he is amazing at his grasp of what's going on and how the whole thing works. Also incredibly friendly and efficient as well!