Excellent Product Wow, was really skeptical at first. But when my box arrived, I was truly amazed. My doll is very lifelike and just as advertised. It was made exactly to my specifications. My only issue is with the wig. Could have been better quality, but will buy another to replace. Fast and convenient service. Highly recommenced.

Long ship time and bad cancellation policy It took longer than expected to ship from the warehouse. I didn't like that I couldn't talk to a Spartan lover representing over the phone. Replies to my emails were very vague and did not answer my questions the way they should. Your order cancellation policy definitely does not match your claims on expedient logistics at the warehouse I would tweak that. With your current cancellation policy in place on your website I will not be ordering from you again I am sorry.

Bad Product But Good Experience I ordered my torso doll and received it in a timely manner, however, it arrived damaged and not what I expected. SpartanLover offered to replace it but I did not want it replaced. It was not returnable so we came to mutually agreed-upon terms for store credit and I will continue to be a loyal customer.

Seven In Heaven I have purchased a total of seven dolls from Spartan in the past six months. Each doll I received was exactly what I ordered and was beyond what I expected. The customer service is timely and superb. They don't just sell you a product, they care about your satisfaction and expectations. I was VERY skeptical at first having never bought this type of item prior. But Spartan went above and beyond to not only ensure I got what I ordered but was relieved of any anxiety and apprehension I felt. I highly recommend them.

Vlad was responsive but not proactive Vlad was helpful and fairly timely with his responses to my inquiries. However, I did feel like I had to initiate any updates as the information was not very forthcoming. One issue I have with the doll's details is the weight: I was told he weighed 89 pounds when in reality he weight approximately 102 pounds. That's a significant difference considering I'm having to essentially lift "dead weight"! I also was sent a female fishnet stocking outfit as my "gift" with my MALE doll. I'm not into crossdressing or femme play. Please make your suppliers aware of what they're shipping so that they can make more appropriate choices in this area.