Shipped a gun that was missing parts Guns.com advertised a new SMITH and Wesson revolver . They also said they had it in inventory..I received the gun about 10 days later and it was missing parts..I called Guns.com to request the gun be taken back and repaired or replaced. They refused.They said all sales are final. They told me since it is a new gun that I should contact the manufacturer for repair or replacement. Next the service person told me that Guns.com never even received this gun into their inventory. They said it shipped directly from a distributor to my FFL.This conflicted to what they advertised..The website said they had stock. This was the only reason I purchased the gun from Guns.com. I needed the gun quickly because it was supposed to be a birthday present for a nephew. Next Guns.com told me they cant take the gun back for repair or replacement because it would violate the warranty from Smith and Wesson..I called Smith and Wesson and they told me this is not true. They said most of their distributors do take back defective guns for their customers..Smith and Wesson said it is usually only the on-line stores that refuse to take back defective guns. So I caught this Guns.com miss representing twice. First they advertised that they had inventory on this gun which they never had.It shipped directly from the distributer they bought it from to my FFL. All they were doing was shuffling paper and making money.. The 2nd miss representation was they tried to tell me that it was the manufacturer's policy not to allow them to repair or replace the gun. Smith and Wesson said that is the reseller's policy and not theirs. Smith and Wesson said most of their resellers accept returns on defective products..It is usually the on-line stores that don't. They also said the on-line stores are usually the ones that advertise that they have inventory but in reality, they don't. I will never buy from Guns.com again.

Guns.com has a great selection of… Guns.com has a great selection of rifles, shotguns & handguns. They allow on some guns the chance for customers to “make an offer” which is not an option on many other sights. Being able to buy “certified “ guns, also helps for peace of mind when purchasing a gun you can’t touch before buying.

Blown away by response and shipping time! I was looking for a very specific build and color and Guns.com was 1 of 3 sites that had any new in stock. I called their CS dept and they were able to give me an exact inventory and provide answers to all of my questions. I placed an order at 3:57pm EST and within an hour the gun not only shipped but tracking showed that it would be delivered the following day to my FFL in VA. Absolutely insane! Kudos to Guns.com on an amazing experience. Will most definitely use again

Load, Aim, Fire. Guns.com doesn't miss I have bought 3 times from Guns.com All 3 have been smooth and seamless transactions. With their partner Credova I have been able to finnce all my purchases and paid off early with no penalty. All my interactions via email or phone ha e been pleasant, courteous, friendly and extremely helpful. I have met a few of the Rangemasters at a Sjg Sauer event and again wasn't disappointed. When it's time for a new gun, an upgrade or gear. I load up at Guns.com

Used gun not functional I bought a used barreta from this place and guess what ? The gun had issues with the ejection so l sent them an e-mail and their answer was the gun l brought was not certified what of course they king of hide this mention from on their site and you got only three days to return it what of course is not written in big letters anywhere. So the repair is going to be of my pocket l will never buy a use gun ever again from this place. To me in this type of business you make sure the gun is in a perfect functioning condition before selling it . This is not professional at all .