Brandy Roberts
GBAny info please!!!!!! I placed and paid for my order 17 days… I placed and paid for my order 17 days ago and still haven't received any response. I order several times a year and usually don't have any problems.
Sharon Massenburg
GBI see that other people are having the… I see that other people are having the same issues as myself? No product,no communication about shipment, and no response to emails? Yet you have our money? I will be contacting the better business bureau.
Chris
GBWorse company ever I have asked for a refund before the product was processed, it has been over a week with no response from the company on my refund. Checked the order status and it still states unfulfilled. Where’s my money…never ordering from this company again
Wray
GBPlaced order 30 days ago, still no product! I placed an order on Jan 1st. The charge hit my credit card on the 3rd, and I received a confirmation email indicating that they had received my order, and will be preparing it for shipment shortly. By Jan 12, I had not received my order, and the order status on their website hadn't changed since Jan 3rd. It still said they had received my order, and will be preparing it for shipment shortly. So I sent an email to customer service on the 12th asking where my order was. I got a reply from "Amy" stating that my item was on backorder until Jan 25th, and that it would be shipped that day. I thanked her and waited. When the 25th came around, I checked the order status on their website. It still hadn't changed. I decided to wait a few days. By the 29th, still no change in order status, and no communication from Amy or anyone else. So I sent another email asking if my order had been shipped yet, and if not, how soon could I expect to receive it. No answer yet. Today is the 30th. It has been a month since I placed my order, and 27 days since they received my payment. I have not yet received any product, and I'm beginning to think I never will.
Kirk Winland
GBNever received product contacted… Never received product contacted support through email never got response so ingot taken for $60 super pissed and unhappy never again will I buy from your store.