Order carefully I like that you had the product I wanted at a good price. But, when I ordered it online it was marked as free delivery without an in store option. So I ordered it online and was charged a $43.00 “EXTRA FEE: SHIPPING PROTECTION (shipping protection)”!!!!!! I could have just as easily picked it up at the store and used the $43.00 for other equipment.

The product arrived timely and exactly… The product arrived timely and exactly as promised. The notice of shipping email assured me that the quality would be high. This was greatly appreciated.

Ordering a Dry Suit over the phone Ordering a Dry Suit over the phone. I started the dialog with Dive Right in Scuba, Illinois in November 2023. I wanted a SANTI drysuit but had never owned or used a dry suit before. Right from the get go, the store assistant advised me to choose a more robust suit and then spent many calls and emails advising me on the various items I would need- under-suit, gloves socks, boots etc as well as samples to try. He also provided a detailed made-to-measure guide. The suit that is made in Poland took 12 weeks to arrive but it is a perfect fit and is exactly to my specifications. I could not be happier, and for me, this is THE store for dry-suit repairs as well as any other dive equipment. What is of particular appeal to me is that the reps. are all divers themselves so the advice is based upon actual experience rather than the manufacturers' advertising claims. If that is not enough, one of the associates produces regular YouTube videos with very helpful equipment advice. What more is there to ask for!

Helpful , they had good knowledge and helped me make the right decision on the gear that's most important, definitely a great shop to work with.thanks again 👍

Awesome customer service Awesome customer service. Helped make sure the correct equipment was purchased and received. They followed-up periodically with stick updates on another order and advised when the order shipped. They have great team members.