Fast Responses and Great Service! I was pleasantly surprised at how incredibly fast and consistent replies were. There was also a snag on shipping and not having to wait till you got it back before you shipped another one was really awesome of you. Best experience. Thank you so much for all your help!

I needed a part that I broke during construction I needed a part that I broke during assembly. I completed the request supplied online by Robotime. I had to pay $5.00 for shipping and Robotime sent me the part. The process was a project saver. Robotime is very good at taking care of their customers.

I have made many kits I have made many kits. They are challenging but have quality parts and clear instructions. Always fun to assemble!

Well it was a fun build but not without… Well it was a fun build but not without some weak spots overall. For me, the pictures in the instruction book could be larger. Some of the individual pieces are very small and nearly delicate so a small picture does not help much. One complete piece for example has 9 individual pieces, on this 3 of these are movable and must be aligned and inserted into another piece while trying not to break the less than 1/16 tail of this piece! On the plus side I will say the laser cutting of the individual pieces was far cleaner and easier to detach pieces than other brands I've assembled. A con would be the shipping time. (Comes direct from China.)

Projects are wonderfully engineered and… Projects are wonderfully engineered and creative at the same time. Occasionally the instruction booklet does not clearly convey the exact positioning of some pieces in a diagram, a small but important fact in terms of positioning that can mean a little extra thought and work at the end.