Shop elsewhere Ordered a gift from this site and 3 weeks later it hasn’t arrived. Order confirmed and money left my account. No update to say it had been dispatched. Contacted customer services who said it would be delivered by a certain date, no surprises that it hasn’t turned up! Now trying to get my money back… Avoid!

Don't use! We ordered from the company with a 2-5 day delivery, weeks later and still no update on the item being shipped. Ended up doing a charge back on our CC and suddenly it's despatched. However, what we actually got was a second hand crib instead. Scratched, no packaging, holes with paint rubbed off where it had been previously fixed together. I could have bought a second hand crib for a fraction of the price from Facebook if I wanted second hand. Emailed them and no reply, intact no reply from any emails we have sent them. Pushing forward on the CC charge back now.

As described and arrived on time -

I've been waiting for 3 weeks for my… I've been waiting for 3 weeks for my order to arrive, And have sent numerous emails (without response) Stay away from this store.

Problem initially due to move in location witch was handled and resolved with consideration. Thanks. Purchased a pair of trainers for nearly £300 on 7 April and due to a move in location. There was a mix up in availability. Despite an initial delay in communication, the item was refunded and additional discount was provided as compensation on my next item. The shop has a lot of high quality menswear at very competitive prices. Adam handled my query and i have to say, he was very helpful and customer focused.