I had a staff member called Adam who… I had a staff member called Adam who helped me at Threads today and he was amazing service was 10/10 looking forward to my next shop at Threads thank you Adam for all your help

Problem initially due to move in location witch was handled and resolved with consideration. Thanks. Purchased a pair of trainers for nearly £300 on 7 April and due to a move in location. There was a mix up in availability. Despite an initial delay in communication, the item was refunded and additional discount was provided as compensation on my next item. The shop has a lot of high quality menswear at very competitive prices. Adam handled my query and i have to say, he was very helpful and customer focused.

Fantastic service Fantastic service and completely legit items. I asked for some extra photos of a pair of Lanvin shoes, they sent them within days of asking. I purhcased them upon seeing them and they arrived 2 days later in perfect condition. The only problem was the packaging, but I have been assure that they will work on it to make it more secure.

I ordered some jeans which were… I ordered some jeans which were promised delivery within 5 days .The days came and went and then I was told they were coming via post office special delivery which again didn’t happen.I mentioned that I would cancel if they couldn’t deliver and they immediately cancelled the order without even attempting to send it.Very poor service indeed!

As described and arrived on time -