Maison Threads

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2.50
Based on 20 Reviews

5

25.00%

4

10.00%

3

5.00%

2

10.00%

1

50.00%
About Maison Threads

We specialise in fresh men's designer clothing to bring you the latest luxury brands & trends. Collect in-store today or shop online now at Maison Threads.

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Jodie Campbell
GB

This company is ridiculous I don’t… This company is ridiculous I don’t think they’re aware that they are breaching consumer rights! If I could give No stars I would. I placed an order for my son on the 15/3/2024 still have yet to receive. I have sent email after email with no response! I have sent an email cancelling my order which they haven’t done and I have the right to cancel my order within the 14 day time frame! They have no working landline number which I find strange! If they were not a 4 hour drive away I would of definitely gone to the store. Honestly times are so hard and to rob people of their hard earned Money is really unfair! I will do my best to take this further.

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Sarah
GB

I wouldn’t recommend this company I wouldn’t recommend this company. I emailed to cancel an order that was placed over a weekend, they completely ignored the email and shipped the order. Also had a message saying they were shipped on next day delivery which they weren’t and now I will need to wait until the order arrives and arrange a return (no doubt at my cost) before I can get a refund. There are no telephone numbers on the website to contact this company so I don’t know how to resolve this issue.

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hannah ali
GB

Instore experience. I went instore, all staff members were very helpful in terms of finding the right sizes and styles I was looking for. Making the instore experience quick, effective and very smooth!

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Martin P
GB

Returns not clear My order arrived in good time although rather stuffed into a small bag for an expensive pair of trousers. The material was not at all what I was expecting which happens with an online purchase. I looked for their returns system- looks like there isn't one, just a returns address (at your expense), no form or anything to put with it. I emailed their Customer Service to check this was correct and haven't had any reply. They certainly aren't encouraging returns, or in this case return custom.

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giulio
GB

Great experience fast delivery Very good experience. I found a very competitive price for a pair of shoes that would have been almost double elsewhere. Arrived very fast and they are perfect as expected. Ordered over the weekend and got the item on Wednesday

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