I had a staff member called Adam who… I had a staff member called Adam who helped me at Threads today and he was amazing service was 10/10 looking forward to my next shop at Threads thank you Adam for all your help

I've been waiting for 3 weeks for my… I've been waiting for 3 weeks for my order to arrive, And have sent numerous emails (without response) Stay away from this store.

Some reviews give you the jitters but..... I was a little worried about placing my order (online) after reading the previous reviews but couldn't have been happier with the service. Saved a fortune on my new jacket and (after opting for express shipping) my order was delivered in less than 24 hours! It was very well packaged too with a very posh hanger thrown in for free :-) I think it's always important to remember that people rightly like to have a moan when things go wrong but there are lots of customers who do have a good experience. I hope this review gives a little more reassurance to potential shoppers.

Beach Mice I have already written a review explaining that I did not receive my package and had to chase it twice. It arrived eventually but no apology was given . It missed my granddaughter’s birthday and I asked for a refund but ended up with a redundant present.

I wouldn’t recommend this company I wouldn’t recommend this company. I emailed to cancel an order that was placed over a weekend, they completely ignored the email and shipped the order. Also had a message saying they were shipped on next day delivery which they weren’t and now I will need to wait until the order arrives and arrange a return (no doubt at my cost) before I can get a refund. There are no telephone numbers on the website to contact this company so I don’t know how to resolve this issue.