JAG
GBA Satisfied Customer I visited Quality Sleep Shop after visiting many other stores. I was in a state of serious confusion! Meeting with Tim was a pleasure! He helped me narrow down my choices to just two mattresses. I ultimately purchased one of them. SERVICE is a hallmark of the way they deal with customers. I was undecided whether I wanted a low profile box spring or the regular one . They put BOTH box springs on the delivery truck and let me decide on delivery! What other store would have done that? I am very satisfied with my new mattress and have already recommended Quality Sleep Shop to family and friends,
Privat Sitazen
GBCustomer service with a smile Purchased a queen size mattress from here 2 1/2 years ago and found that it was starting to sag at butt level. I called and the owner Tim came out to check my mattress. He agreed there was a problem but also that I needed a foundation that was not a "slats" style and also that I should be rotating bed regularly. He advised me to buy a plywood board that wud fit my bed to shore up the support since I couldn't really spend for a new foundation. I told him the bed was very hard to spin. He showed me how to more easily do it! He also had the bed picked up and replaced the layers. Tim is super nice and does care about his customers! I would highly recommend Quality Sleep!
Jennifer
GBQuality service for a quality product. We received our first mattress a few week ago and unfortunately it was flawed. After contacting the sleep shop and sending in pictures of the mattress, it was quickly resolved. We received another mattress the following week and we are very happy with the expedient service. We have purchased all of our mattresses at the sleep shop. Knowing our whole family is sleeping on a non-toxic and very well made mattress is rest assured!! Thanks to the whole team!!!! Jennifer
Valerie C- Brookfield, IL
GBGreat Experience! We walked in and had to wait only a few minutes while the associate finished up with another customer. We took that time to look around- we told the associate we were looking for a mattress for our 3 year old boy and she told us exactly which one to get based on his age, gender, and how long we plan to keep it. It wasn't the most expensive mattress either so I didn't feel like I was just being sold it to make commissions. Delivery was scheduled the same week and it was all seamless. Great experience and will definitely be going back for other mattress needs!
Barbara Dow
GBI love my new bed I love my new bed. A previous poor bed purchase was the catalyst for shopping at Quality Sleep Shop. They gave lots of information onthings t consider when purchasing a bed. They let me spend lots of time lying around checking out the beds. In all a great experience.