I had great experience with product's… I had great experience with product's of moyustore. Every details fabricated with high quality and total view of assembled models is awesome! Technical support of this company is also at high level and time of respond is quite short . Only one thing is should be improved- time of delivery. Delivery time spend 25-30 days instead of 5-10 working days like it should be during speedy shipping .

Happy with 3 kits so far I've bought 3 kits so far. I started with the butterfly and it was pretty easy to assemble. I'm really happy with the result. I got a sea horse lamp next. Not exactly as pictured. I'm stuck at one point because the instructions are confusing. Need to research better instructions. Perhaps if they're available online in 3d that would help me finish it. 3rd kit is a bunny that I've not yet started. Really love the challenge and the quality!

I also purchased Minotaur Bull head on… I also purchased Minotaur Bull head on 12of october, paid extra for faster delivery and did not recieve it yet. After contacting the company i recieved email that it will be shipped mid november, product is in production. I really hope i can get it by christmas as it is something i have been looking for long time. Order number is MY 12848

Missing pieces I recently ordered three models from MoYustore. One of the models was missing parts so I reached out to their customer service. Ms Sophia was very quick to respond to my email. Not only did she address the missing parts I was inquiring about, she encouraged me to check the parts of my other two models so she could resolve everything at once. In doing so, I discovered another missing part in one of the other models. Ms Sophia demonstrated strong customer service skills and resolved not only my original issue of missing pieces, but one that I was unaware of. I'm looking forward to completing my models and will be able to do so sooner thanks to her. Even missing the pieces, because of her excellent skills, I'm giving 5+ Stars! Thank you, Ms Sophia!

Excellent customer service Excellent customer service. They are quick with response and if there is a issue with your order they try and fix it straight away. Very happy with my orders and product Would recommend all day long.