Amazing Quality and Service I made the mistake of ordering our keepsake urns without express shipping and Max, the customer service rep that helped me, made it seamlessly quick and easy to fix. We are beyond impressed with the quality and care that we received.

Beautiful products and excellent… Beautiful products and excellent customer service. They quickly assisted and corrected an error that I had made in the engraving during the order. The entire experience made the difficult process of grieving for a loved one a little easier.

From the time I first spoke to Max… From the time I first spoke to Max during the turbulent time of loosing my husband, he made me feel so much better about what I had to do to purchase the urn and get through the initial days. I will never forget his kind voice on the other end of the phone and how he guided me through it. The urn arrived exactly when I needed it. And since then the small urns I have purchased have been really good quality and arrives in a timely manner. Thank you so much to Max and all the folks at Oaktree!! I also want to add, the first time I called was at night. He answered the phone and was my guardian angel. It means so much to a heartbroken, desperate person to have someone answer the phone and talk them through one of the worst times in your life.

Got here quickly, well made product Once shipped it got here really fast. I opted to have my jewelery engraved and it still shipped in a reasonable amount of time. My only complaint is that the pendant is quite heavy which is something I'm personally sensitive to, but that's more of a me issue than that of the company or product, as it's a very beautiful and well made necklace.

Issue resolved. Good quality products I recent had an experience with the company that made me not so happy. Shipping was an issue. I did call customer service multiple times and did speak with an individual each time. They did what they said they would to resolve the problem. I am satisfied with the resolution. I ordered from Oaktree Memorials because I purchased a necklace from them 3 years ago that I still wear every single day. It is the physical connection with my late husband and gives me comfort. I bought this necklace for a friend that recently lost her husband and hope that it will bring her the same comfort that mine gives to me.