Sue Conn Hamilton
GBFrom the time I first spoke to Max… From the time I first spoke to Max during the turbulent time of loosing my husband, he made me feel so much better about what I had to do to purchase the urn and get through the initial days. I will never forget his kind voice on the other end of the phone and how he guided me through it. The urn arrived exactly when I needed it. And since then the small urns I have purchased have been really good quality and arrives in a timely manner. Thank you so much to Max and all the folks at Oaktree!! I also want to add, the first time I called was at night. He answered the phone and was my guardian angel. It means so much to a heartbroken, desperate person to have someone answer the phone and talk them through one of the worst times in your life.
SC
GBBeautiful products and excellent… Beautiful products and excellent customer service. They quickly assisted and corrected an error that I had made in the engraving during the order. The entire experience made the difficult process of grieving for a loved one a little easier.
Elizabeth
GBExtremely helpful and courteous Extremely helpful and courteous during such a difficult time. I had many questions and guys made sure all of them were answered in a timely manner. Thanks again for such a an amazing job on my Father's new resting place!
Jerry
GBA tough time made easier I saw an urn on Oaktree Memorials website that I liked a lot but my appointment at the mortuary was the next day so I figured I'd find something I liked there so didn't order the Oaktree urn on their website. Turns out I liked the one from Oaktree better than those at the mortuary but it was already Friday afternoon when I got home and I was afraid to add the weekend days to the time it would take to get the urn. I called Oaktree and talked to Max. He was so helpful and the urn was shipped out 2nd day air on Monday to make sure I got it in time. Max was very professional and so helpful throughout the whole process. I can recommend Oaktree whole heartedly based on my experience.
Christy
GBBeautiful Resting Place I unexpectedly lost my husband 4 weeks ago. The urns at the funeral home just didn’t seem to fit what we were looking for. My dear friend who had also recently lost her husband had sent me the link to your site. Our son and I picked out the perfect urn. It is exactly what my husband would have wanted. The ordering process was simple and we received the piece quickly. It’s even more beautiful in person and the hand written note from the co-founders was a comfort.