Frank
GBOrder Timing Ordered on a Saturday night. I had my order Thursday morning..including the Monday holiday...during the Pandemic. Excellent!!
Laura
GBGreat customer service! I recently had an issue with a puzzle I got from Serious Puzzles. There were two left over pieces that looked like they belonged to the puzzle but didn't fit. This meant that my puzzle was basically missing two puzzle pieces. So, I sent photos of the pieces and where they should go into the puzzle and asked what to do. To my amazement, serious puzzles sent a reply with visual and written instructions that they inserted on top of the photo I had sent. The instructions were very clear and showed how to rearrange the puzzle pieces so they would all fit. (Haha, it turns out I had put a piece in the wrong place!) I am just so impressed that customer service took the time to resolve this issue. Thanks Serious Puzzles for the puzzles you sell AND for the great customer service!!!
L Sholiah
GBExcellent Service I've ordered twice from Serious Puzzles, and I will be ordering from them again. They ship quickly and have excellent products. Most importantly, a real person responds to questions. Very good experience!
Mary Tucci
GBQuality of SERIOUS PUZZLES SERIOUS PUZZLES are very challenging and have no missing pieces like other brands. CONGRATULATIONS to the company !
C. Ballinger
GBI would shop at Serious Puzzles again… I would shop at Serious Puzzles again because they have so many jigsaw puzzles and shipping was fast. I had a missing piece of my puzzle and they offered to give me a new puzzle or credit for a different puzzle. I thought this was fair. The customer service person I talked to was nice with trying to work with me.