s. n.
GBShoddy product + poor customer service So far Piccalio has sent us two Mini Chef Foldable Helper Towers. The first was the defective older model. We waited months to be sent the replacement new model. Right away we saw that one of the pieces of the replacement was damaged. Reached out to customer service and they gave us the run around before sending a replacement for the broken piece. It took so long that we've moved and are finally getting back to trying to assemble the helper tower. Now we've discovered that two of the legs are missing screw holes and we are missing several screws and a support bar. I'm so tired of dealing with this shoddy product and waiting on their customer service to respond to our needs. Can't imagine how long it will take to get the newest issues resolved...
Jay Patel
GBHelping my child feel independent My 3-year-old daughter loves to use this kiddo-friendly knife (*my* knife, mama!); it helps her feel so empowered and confident as she helps me prepare meals and snacks. Sharp enough to cut through soft foods but I have no concerns about her hurting herself on the knife. Seller was great to work with; I had a small problem with my first knife but the seller worked with me to resolve it, and the end result was even better than I'd hoped for. Thank you!
Jessica Newton
GBSafe Materials - Great Quality So glad I bought this play mat for my four month old. Materials are high quality and so soft. We were using blankets and foam tiles for tummy time and playtime before the Piccalio play mat but it was getting uncomfortable for me and my baby wasn’t enjoying being on the floor as much. As soon as she got on the play mat her body relaxed and had been enjoying floor time and tummy time even more. Wish I purchased this sooner! Excited to work on her milestones on this mat! This is my second purchase from Piccalio their quality is genuinely amazing.
Nicole Dresden
GBBig Fans! Awesome products and amazing company. Just bought one their Play Mats which is really high quality, soft, making one of the best purchases you can make to a baby. The customer service was so quick to respond to my questions. Recommended Piccalio to my mom group. We are big fans!
RT
GBExcellent product for toddler learning The sage green tower is beautiful! Very pleased with the quality of this product. We ordered it with the safety net which arrived a few days after the tower. The safety net is great quality too. I contacted customer service with a few questions about the safety net and received a response within in a few hours - very pleased with the prompt response time! My toddler loves this tower and wants to use it all of the time. Particularly, the tower is helpful in teaching her to wash her hands at the sink (which she now loves to do versus before!) and of course for getting her involved and helping with several activities in kitchen like baking, cooking, preparing food and a bit of messy play :) All these activities have really encouraged her fine motor skills and is teaching her to become more independent by learning through participating rather than simply being told or watching me. For these reasons this product is well worth the investment and as a bonus is backed by good customer service (which is rare these days!).