Not happy Bought a stroller for my granddaughter, first it came in an unmarked cardboard box with no instructions manual. I kept looking at it and finally "put my finger on it" it looks very different from the website. There's no name on it and it feels quite flimsy. We have to gently push it and the front wheels have a mind of their own. I contacted customer service and they asked "do you want to send it back"? Next I explained how dissatisfied I was and they blocked me on messenger. I wasn't even rude I wish I could upload a screenshot of the conversation.

I loved the quality of their product I loved the quality of their product, the fact that they responded back to emails in a timely fashion, and even during this pandemic, the shipment didn't take long at all. I'd definitely shop with them again and I encourage everyone to shop with TAY online.💖

Bought gorgeous stroller from tay store… Bought gorgeous stroller from tay store and had wonderful experience with the customer service the set was for $550 while same set worth over $1400 from different stores The only thing is shipping little slow but I had lot of time until my due date

Excellent I am very happy with the purchase of this stroller. Very easy to assemble, comes with bassinet for baby and chair for toddler, rain and mosquito cover, and it works perfectly with maxi cosi infant car seat. Excellent seller comunication and really fast shipping (only 5 days)!

I will recommend nobody buy anything… I will recommend nobody buy anything from their website. They are scammers. They show something else on website and send trashy strollers and when you want to return they will ask you to ship it and after receiving they blame you saying “you sent us a different product” and will say please send us product we sent you to process your refund and they hold all your money including shipping amount too. And in the end you get nothing even after sending them million emails. So people beware of the scammer called “Tay online store “