Once she got into contact with them the… Update to my last review... so my aunt was able to dispute the charge with her credit card company... won, and this joke of a business is now sending her to collections! Need I mention not only have I NOT received the stroller but it hasn’t even shipped out yet! The item was ordered October 18th; please everyone reading this, DO NOT order from this company! I suggest you contact my aunt and retract your threatening email! You cannot send someone to collections for an item never received or shipped for that matter!

Not happy Bought a stroller for my granddaughter, first it came in an unmarked cardboard box with no instructions manual. I kept looking at it and finally "put my finger on it" it looks very different from the website. There's no name on it and it feels quite flimsy. We have to gently push it and the front wheels have a mind of their own. I contacted customer service and they asked "do you want to send it back"? Next I explained how dissatisfied I was and they blocked me on messenger. I wasn't even rude I wish I could upload a screenshot of the conversation.

Shipping 📦 has and Delivery 🚚 has… Shipping 📦 and Delivery 🚚 has been so lengthy, still waiting for my daughters carseat/stroller!! Ordered Jan 19 it’s now Feb 11 not Happy!! Baby born today no stroller or car seat! And after reading others reviews about merchandise not looking like pictures and damaged, I’m really going to be upset if its not what’s expected!! After this long and stress. They were good on calling me back but they requested that review is removed NO there was nothing indicating shipment would take this long!!!

I highly recommend the TAY online store… I highly recommend the TAY online store I purchased the travel system 3 in one stroller , diaper bag and some accessories and I am very happy with my choice It was the first time that I had to use this store and I am amazed and very happy because they had a great costumer service and also my package was delivered within a week!

At first I was scared asking sooo many… At first I was scared asking sooo many questions but they answered all... yall was so patient with me thank you Tay strollers... And delivery was only a week less than what yall said it would be.. I'll definitely recommend. Stroller is BEAUTIFUL the only thing is the car seat is a different color thought it would match the stroller... I still love it..