I ordered some custom hats from them a… I ordered some custom hats from them a big order for an event and was very worries if these guys will be able to meet delivery deadline I got the order before time and I am happy with partyglowz.

Good Experience Good Experience, Item as described and shipping is excellent

Order Received Order Received. Customer support very friendly, so thank you so much for your time guys and your willingness to work it through with me.

Light Up Hats I ordered hats for a bachelorette for a group of 9 girls. My hats came in and only 2 of the 9 lit up. I tried new batteries nothing. Customer service was great at first, I sent him videos of me turning them on and not working and he sent me 7 more hats. They came right before the deadline and again only 2 of 7 worked. So out of 16 hats I now had only 4 lit up, and some of them didn’t match the other hats, they were completely different. I stressed my concerns and I was sent a video from the manufacturer showing me how to turn it on. It was the exact same way I was turning the hats on in the videos I sent…I expressed that and didn’t hear back until after my event. I then received an email saying they’d send more hats after I’ve already asked for a refund. The whole point of ordering these specific hats was for the lights. I responded saying I don’t need hats my event passed and haven’t heard anything back. It’s been 2 weeks. Again customer service was great at first and they tried to make it right, but eventually never did.

I ordered light up party hats for my… I ordered light up party hats for my wedding, fast shipping delivered on time for the party, everyone loved the hats, the party was a hit