Susan Briggs
GBPlaced my order back in October for… Placed my order back in October for dearest friends newborn. Some items in my order not available. First delivery was not until December and the second order was not until January. For me this was unacceptable as there is a high probability the baby will have outgrown anything 0-3 months. A delivery that takes 2 to 2.5 months for delivery does not work for me. The clothes were cute online but fulfillment was inadequate.
Aubrey Mitchell
GBExcellent customer service Excellent customer service! I was informed one item I picked out was out of stock and they told me I could pick something else out around the same price. I told them what I’d like instead (it was a couple dollars more) and without any hesitation, they replaced it with the new item. They also kept me posted with tracking and shipment updates throughout. The quality of the clothes was good and the outfits are adorable!
Dparker
GBCute stuff- unreliable Three stars for great customer service. They really did try to correct issues right away- there were just so many issues. I want to love them because the clothes are adorable, but cheaply made and the sizing was so inconsistent my little wasn’t able to wear anything. It either came too small or by the time it fit it was out of season. And shipping took a while. I think if they ever switch suppliers they would probably be a good place to order.
Dionne
GBCompletely Unreliable All products appear to be made in China and come with Chinese logos/tags on the items. What is the point of even having a brand name? Also, took two months for the items to arrive (all separately) and at one point customer service was completely down and tracking information was vague or unobtainable. Granted, this is during a pandemic. But all around, horrible experience, and by the time clothing arrived, they no longer fit my baby.
Jessica
GBOn-time shipping, product as described. I was nervous after placing my order because I saw many reviews saying it took months for them to receive their order. I was VERY pleased to have received my order within 12 days of ordering it! The safari jumper I bought for my little girl is very cute - I can’t wait to have her wear it for themed photos next month!