Was good, now just a corporate mess Back in early Neopets times, it seemed very personal and a non-profiteering company. Since it has been overtaken by Nickalodeon, it seems it is just another one of corporately run businesses that children a roped into, like the Jonas Brothers.

Stay away from this site! Stay away from this site! You can spend months putting hard work into your account, pets, etc for them to turn around and freeze your account and accuse you of stealing pets or items and refuse to unfreeze account without giving you the benefit of the doubt. In the past, the site use to be fun but these days, more and more users are quitting due to TNT being unfair so heed my warning, just don't spend your time or money on this site. Go to one of the other pet sites like Subeta or Marapets who actually care about their user base.

Refuse to return old account Gate keeping account because they don't want people to return and continue playing on NEOPETS I know literally every information except for I can't remember what email address I used to sign up I have answered every other question they have asked but they still refuse to return my account because they don't want their site to be successful I guess

Gawdawaful Site The team means well, I think - however they are so underresourced that they cut corners in MANY places, including but not limited to site security; protecting users personal data, and fair consideration in support tickets. They routinely banish users from the site without evidence of wrongdoing as part of their "freeze first, answer questions never approach". In fact, their team acknowledges that the sites backend is still open and accessible by anyone with the know-how. Don't spend any of your time or money here, assuming that you value it. They definitely don't. At all.

Some of the most basic security issues from the 90s are here As an ex-dev and current security consultant, I am professionally and personally offended at the state of this site after coming back since childhood. Trust me when I say it's as bad as it comes and the mistakes make me think that you only hire interns or WITCH companies. Why would I pay for premium if the site is broken, insecure, and I might be frozen for using a goddamn VPN???? VPN is basic at this point. It becomes a cycle where your customer base won't pray for crap and you then don't improve. Make a decision of if you want to be a business or not, Neopets. Very disappointed inner 7 year old here.