Excellent customer service! They were very friendly and helpful. I had some pricing questions, and they were quick to respond by phone and email. I had found a cheaper price, and they were willing to meet that or be understanding of my purchasing elsewhere. I ended up purchasing from them, not just for price, but I felt I was getting the customer service that is lacking in so many businesses.

Wants to Serve Well After ordering two kids' sleeping bags online, I discovered that neither was available. The website should have been updated to reflect this. The company invited me to ask for a refund or find substitutes, honored the original price and discount, and eventually sent two bags I picked out. They seemed to make sure that I was pleased with my purchase and their service.

EXCEEDING EXPECTATIONS This was a great buying experience! This company does what they say they will do, they exceed expectations. I would definitely buy from them again.

Changing Pad purchase This changing pad comes with no cover and the website does not sell a cover for it. The changing pad is like a plastic material that I will have to go ahead and make my own changing pad cover for. There is a customer service number but it just tells you to leave a message. You can email them and wait for them to email you back.

delivery I bought my product on a Saturday and when I read the shipping it said it usually took one to three days. On Monday I received a email saying my package will be here Thursday and now today I received a email saying next Tuesday. Had I known it would have taken this long I would have went to the store and paid more for the product my children were excited to play with their gift.