Fantastic! I ordered a lunchbox for my son, throughout the process customer service was quick and efficient. I was hoping for a good quality lunchbox that I could embroider my sons name on, it exceeded my expectations. Will definitely order again! Thank you!

Don't trust stock listed on website On 12/14 I ordered an item showing to have 3 in stock and would ship within 1-3 days. 3 days after I received an email from PayPal informing me of a refund from this company. I'm assuming they didn't have it in stock? There was zero communication from the company and further today is 12/22, one week after initial purchase and 3 days before Christmas and my account still hasn't seen the $140 that was for my daughters "big" Christmas present. I am utterly disappointed in this company, their incapacity to accurately update stock and their lack of professional communications. I will not ever be ordering from here again and I would caution customers

Order delayed Have not received my order. Was to be here 7/1

Wants to Serve Well After ordering two kids' sleeping bags online, I discovered that neither was available. The website should have been updated to reflect this. The company invited me to ask for a refund or find substitutes, honored the original price and discount, and eventually sent two bags I picked out. They seemed to make sure that I was pleased with my purchase and their service.

Excellent customer service! They were very friendly and helpful. I had some pricing questions, and they were quick to respond by phone and email. I had found a cheaper price, and they were willing to meet that or be understanding of my purchasing elsewhere. I ended up purchasing from them, not just for price, but I felt I was getting the customer service that is lacking in so many businesses.